JP Mart provides purchasing service for your special requirements. For all purchasing, we promise that all products are purchased directly from Japan.

 

The Service will be followed the steps below:

  1. Fill in the requirements form below
  2. Our staff will contact you to confirm all information you provided in 3 business days
  3. Customer complete the payment
  4. JP Mart purchase all items in Japan
  5. The items delivery from Japan to JP Mart company
  6. The items delivery from JP Mart to the customer.

 

Purchasing policy:

  1. All Products you required must comply with Australian laws and import regulation.
  2. The international shipping with air or sea and delivery time need to be negotiated with JP Mart.
  3. The price we offered includes GST and international and domestic shipping fee.
  4. Fully payment is required before purchasing.
  5. Returns and refunds are not accepted except for product quality issues.

 

FAQ:

  1. How long will it take to arrive?
  2. The air express normally take 2-3 weeks after the order confirmed.

    The sea transport takes 2-3 months after the order confirmed.

    Due to currently COVID 19 situation, the shipping period would be take longer than expected.

  1. Is it possible to delivery products from Japan to the customer address directly?
  2. This service is temporarily unavailable.

  1. What should I do if the product is damaged?
  2. Please contact us if the items you ordered are damaged or any quality problem.

 

Please fill in your purchasing requirements below:

Brands

KAO
ADERIA
FUJI HORO
GINPO
HARIO
JOHNSON
KAMINOMOTO
KINCHO
KOBAYASHI Pharmaceutical
LOIN
MARNA
OIGEN
P&G
S.T
SUGI BEE GARDEN
TAKUMI
YOSHIKAWA