JP Mart provides purchasing service for your special requirements. For all purchasing, we promise that all products are purchased directly from Japan.
The Service will be followed the steps below:
- Fill in the requirements form below
- Our staff will contact you to confirm all information you provided in 3 business days
- Customer complete the payment
- JP Mart purchase all items in Japan
- The items delivery from Japan to JP Mart company
- The items delivery from JP Mart to the customer.
- All Products you required must comply with Australian laws and import regulation.
- The international shipping with air or sea and delivery time need to be negotiated with JP Mart.
- The price we offered includes GST and international and domestic shipping fee.
- Fully payment is required before purchasing.
- Returns and refunds are not accepted except for product quality issues.
- How long will it take to arrive?
The air express normally take 2-3 weeks after the order confirmed.
The sea transport takes 2-3 months after the order confirmed.
Due to currently COVID 19 situation, the shipping period would be take longer than expected.
- Is it possible to delivery products from Japan to the customer address directly?
This service is temporarily unavailable.
- What should I do if the product is damaged?
Please contact us if the items you ordered are damaged or any quality problem.